Michael Young was working one-on-one with a student when he heard a voice: 鈥淢aybe pause a little bit longer and wait for the student to respond.鈥�
It wasn鈥檛 his internal monologue reminding him of something he learned in training. The voice belonged to an instructional coach 50 miles away, who was watching what Young was doing in the classroom through a livestream and communicating via an earpiece.
鈥淚t was really nice to feel supported and get direct feedback in the moment, because as much as you can do that through somebody being there and watching you, they always do it afterwards or by interrupting [the lesson],鈥� said Young, who teaches special education at Elk Ridge Elementary School in Buckley, Wash. 鈥淚t was helpful information that changed the way I taught.鈥�
The practice is called bug-in-ear coaching, and it has been around for decades in different sectors in some capacity. But in recent years, more and more educators are beginning to try it out.
The premise is simple: A teacher wears an earpiece during a lesson, which is being livestreamed for an instructional coach who is somewhere else. Throughout the lesson, the coach delivers in-the-moment feedback to the teacher, who can add something or switch gears based on what she鈥檚 hearing in her ear. Typically, the coach and the teacher will meet to debrief after the lesson.
Experts compare the coaching style to football, where coaches are communicating with the quarterback via a radio headpiece during the game.
鈥淚t just makes sense,鈥� said Mary Catherine Scheeler, who spearheaded this line of research in education starting in 2002 and is an associate professor of special education at Penn State鈥檚 College of Education. 鈥淚t鈥檚 more efficient because we鈥檙e correcting behaviors on the spot. I like to say practice makes permanent. If people are practicing things incorrectly, they become part of the repertoire.鈥�
And a growing body of research shows it works. When educators are coached with this technology, they use evidence-based practices in their instruction more frequently. Research also shows that most teachers tend to keep up the improvements in their teaching behavior after the bug-in-ear coaching sessions have ended.
Yet experts say there鈥檚 skepticism from some in the education community, who worry that real-time feedback while teachers are delivering instruction will be overwhelming.
鈥淚t鈥檚 hard to believe that you won鈥檛 be distracted by somebody talking in your head,鈥� said Martha Elford, a faculty member in the department of special education at the University of Kansas. 鈥淚 think [that] fear ... is one of the reasons that more people aren鈥檛 doing it.鈥�
A Growing Practice
Virtual teacher-coaching services have become more popular in recent years鈥攖eachers record their lessons, and remote coaches review the videos and offer feedback. This approach has been especially popular in rural schools, or in districts that can鈥檛 afford to staff their own coaches.
But bug-in-ear coaching takes the approach one step further, happening in the moment. It鈥檚 a harder sell to both coaches and teachers, experts say, since it requires a level of vulnerability among both parties.
There are about a dozen states where bug-in-ear coaching is taking place, either at the preservice or in-service levels (or both), said Marcia Rock, one of the preeminent researchers in the field and an associate professor in the school of education at the University of North Carolina at Greensboro.
For about six years, Rock has been working with the North Carolina education department to scale up the bug-in-ear coaching across her state. This work is funded through a federal grant for improving instruction for students with disabilities.
Across North Carolina, the bug-in-ear coaching is used 鈥渁s part of a full continuum of coaching鈥� in evidence-based courses for students who struggle with reading and math, said Paula Crawford, the section chief of program improvement and professional development at the exceptional children division of the N.C. Department of Public Instruction.
鈥淭he teachers acclimate very quickly to the bug-in-ear technology,鈥� she said. 鈥淚鈥檝e observed how within five to 10 minutes, teachers have been able to take the feedback and immediately change their practice within the classroom.鈥�
In fact, many experts say bug-in-ear coaching can reinforce teacher behaviors like asking meaningful questions and increasing student talk time. And research has shown that most teachers who receive coaching through an earpiece don鈥檛 find it distracting.
But it has taken time to build the capacity for this level of coaching, said Crawford, who is also the project director for the federal grant.
North Carolina鈥檚 department staff has trained more than 24 regional coaches in this practice. Under the direction of state staff members, those coaches are now training district coaches. The goal is to have multiple coaches at the district level trained to conduct bug-in-ear coaching with teachers, she said.
The next step, Crawford said, is to use walk-through tools to observe the teaching behaviors targeted by the bug-in-ear coaching, and focus on the impact of these behaviors on student performance.
The current five-year grant cycle ends in 2021, Crawford said, but some districts have already purchased their own bug-in-ear coaching technology, so they can continue this work outside of the grant. One earpiece costs about $25, she said, but if the district wants to use a Swivl video camera that tracks the teacher as she moves across the camera, it can cost up to $800.
鈥楨ncouragement to Keep Going鈥�
As educators see the benefits of the coaching method, experts predict that it will continue to spread. That has been the case at the University of Washington鈥檚 college of education, where researchers have done a series of studies with bug-in-ear coaching.
They have found that when paraprofessionals and other educators were coached through an earpiece, they significantly increased the number of opportunities they created for children with disabilities to communicate. Students used more language and advocated for themselves more often.
Educators said the voice in the earpiece gave them 鈥渆ncouragement to keep going, even if [the teaching technique] feels like it鈥檚 not working,鈥� said Kathleen Artman Meeker, the director of research at the Haring Center for Inclusive Education at the University of Washington. 鈥淵ou have somebody there with you, shoulder to shoulder, helping you think through it without disrupting the flow of the day.鈥�
In fact, the pilot studies were so successful that the college of education鈥檚 Applied Behavior Analysis program, which prepares students to work with adults and children with disabilities, is now integrating bug-in-ear coaching into its practicum. Last year, four master鈥檚 students participated in the coaching. Nancy Rosenberg, the director of the program, said she sees the potential for the use of this coaching in other departments as well.
But there are challenges to growing the program, Rosenberg said. The equipment needed can be costly, and recruiting participants has the potential to be tough, too.
鈥淭here鈥檚 a completely understandable unease on both ends,鈥� she said. 鈥淭o help someone in the moment when [the coach is] not there [is nervewracking], and [the coachee might ask], 鈥榃hat is it going to be like to receive feedback and have someone talking in my ear when I鈥檓 also trying to focus on what I鈥檓 doing in the moment?鈥� 鈥�
Still, she said, the immediate feedback the students receive when they try out a strategy in the classroom is important.
鈥淚t鈥檚 really hard to do after the fact, to watch a video and say, 鈥極h, you could have done this [here],鈥� or, 鈥榊ou could have responded more quickly,鈥� 鈥� Rosenberg said.
For Arianna Kruchowski, a certified behavior technician at the Academy for Precision Learning in Seattle, the bug-in-ear coaching allowed her to make simple, immediate changes to her practice.
鈥淚t was really convenient to have a direct supervisor watching my entire process. ... I thought it was really beneficial to my student,鈥� said Kruchowski, who participated in the coaching as part of a University of Washington study. 鈥淗aving a second eye on it, to observe the whole session鈥攊t was great.鈥�
