Kelly Galbraith is met with a strange sight when she visits schools these days鈥攔etired principals roaming the hallways.
鈥淚鈥檓 always surprised to see them there. They鈥檝e been contracted by the district to come back and coach current principals through their leadership challenges. I鈥檝e been around for 13 years, and I haven鈥檛 seen this before. It鈥檚 amazing. It鈥檚 overdue,鈥� said Galbraith, a program director with a regional education services agency that supports 22 school districts in two Pennsylvania counties.
Galbraith says there鈥檚 been a significant rise in coaching needs for school and district leadership. Challenges like staff shortages, a hardened political environment and academic recovery have only gotten trickier for principals since the pandemic. They鈥檙e now keen to seek help to build up their leadership chops to deal with these challenges.
Districts are trying to meet this demand through former principals, professional development for principals, and instructional coaches like her who help principals work through big teaching shifts in their schools.
Coming out of the pandemic, Galbraith said one of the key challenges for principals is how to motivate students to learn. Students aren鈥檛 engaged enough. 鈥淪tudents are wired differently now. Principals have to figure out what kind of instruction will engage them,鈥� Galbraith said.
The principal exodus from the profession hasn鈥檛 been quite as large as feared. But Galbraith fears a lag effect. 鈥淭here is a shortage of almost every kind of professional in schools. At some point, because of these pressures, we鈥檙e going to see principal shortages too,鈥� Galbraith said.
Daily operations loom large
Coaches like Galbraith meet their leaders at least once a month. Districts contract coaches to work through a big change鈥攍ike introducing a new instructional strategy鈥攊n a school.
鈥淲e also do small convenings of leaders, take them on field trips to other schools, followed by a 2-hour planning session for the year. Principals get a sense of how other leaders are dealing with challenges,鈥� said Barbara Crock, an independent coach based out of Kalamazoo, Mich.
Executive coaches can also establish a longer relationship with their leaders. 鈥淚 see my principals over a two-year coaching cycle, so I can really see the impact of the changes they鈥檙e making in their schools,鈥� said Kerensa Wing, a principal-turned-coach from Gwinnett County, Ga.
The good news is that two years after principals鈥� roles were disrupted and remade, coaching conversations have shifted, too. More principals are now focused on their well-being, said Crock.
Coaches can create a safe space for principals to talk and reflect on problems that they don鈥檛 otherwise get, she said. 鈥淚 also push these principals to share how they鈥檙e feeling when they make big changes in their schools. The focus before was more on technical tasks,鈥� said Crock.
Principals are responsible for everything from school culture to teacher retention. It鈥檚 no surprise that the key challenge for which they seek coaching is balance.
Crock coaches principals through a number of these impossible situations. One principal, for instance, wants to improve the student experience through personalized learning. Instead of working on that goal, however, the principal has to spend time resolving disciplinary issues between students and interpersonal tiffs between teachers.
Wing has seen a hard shift in the topics that come up in her coaching sessions with principals since schools reopened. 鈥淚t鈥檚 like students have forgotten how to do school in a social setting while they were remote. The principals I coach want to improve school culture and student behavior before they can get to other goals like testing outcomes,鈥� said Wing.
Last year, students found it difficult to collaborate in groups and sit through classes when they returned to in-person learning. And principals, said Wing, had to intervene on a more frequent basis to break up student altercations. Plus, social media has made everything worse with the expectation of an immediate public response for every post, she said.
鈥淚鈥檓 trying to get principals to react less to situations and focus more on shifting the school culture. They want to train their staff to build authentic relationships to engage students to make positive choices, we plan and simulate those conversations in our coaching sessions,鈥� said Wing.
Crock says there鈥檚 also a lot of anxiety over student assessment data in recent years showing record slumps in math and reading achievement.
鈥淭eachers have been teaching in one way for the last 20 years. They鈥檝e been your colleagues. As a principal, now you have to push back. You have to hold them accountable. That鈥檚 tough,鈥� said Peter DeWitt, a former principal who now coaches school leaders, training principals to have difficult conversations with their teachers around instructional goals.
Galbraith takes a practical approach with her principals, by walking into classrooms with them. She鈥檚 armed with a set of questions for them when they are observing students.
鈥淚f it鈥檚 about engaging students, then I ask them to focus on when they think the kids are engaged. What are the attributes of that work? Do the kids find it relevant? Do they feel they have a choice? Once principals develop a lens on what engaging classes look like, they can then train their teachers on it,鈥� said Galbraith.
How to trigger long-term shifts
The classroom observations, said Galbraith, help principals develop their own rituals. After working with her, principals now do regular 鈥渢emperature checks鈥� and collect data from their classrooms to determine which changes worked and what needs tweaking.
鈥淔or a long-term change, principals have to bring their whole staff together regularly and check in. Are they all working toward the same goal?鈥� said Galbraith.
Wing said she鈥檚 trying to get principals to change their planning strategies.
鈥淛anuary is a good time to set goals for the next two years. This gives them a longer runway for changes, and they can focus on the long term before daily operations take over again,鈥� said Wing. She also recommends principals check in with their staff at least monthly, because it takes longer for principals to determine whether the changes their implementing school-wide are working.
鈥淭eachers have students in front of them. They can see if their strategies work immediately. Principals have to wait, implement, collect data. It鈥檚 a years-long process for them,鈥� said Wing.
"I get principals to make three different lists: to-do, to-do-later and not-to-do. This helps them to 鈥渄e-implement鈥� or take off practices that are getting in the way of change.
Effective delegation can bolster long-term change. Principals have to prioritize, delegate tasks, and develop leaders to take them on.
鈥淚 ask them if the tasks at hand are what they should be focused on, or is there someone who can manage these better? Principals have to bring leaders up the chain,鈥� said Wing.
Coaches also help principals build social capital with their staff鈥攁 step that鈥檚 key before they bring in changes. This can be done, says Crock, by giving staff the necessary cover to take risks. If there鈥檚 a disciplinary matter, for instance, and parents don鈥檛 agree with a new strategy like the use of restorative practices, principals must back up their staff.
Coaching should be integrated
The benefits of coaching ripple out. As coaches develop better principals, principals can use the same strategies to develop leaders in their schools.
But personalized, executive coaching isn鈥檛 available to all principals, especially ones based in remote or smaller districts. Wing is working with the Georgia Association of Educational Leadership, a state-based organization that promotes school leaders, to raise a grant to connect remote school leaders to executive coaches. The coaching happens online, and once a semester the coaches travel to meet with the school leaders. 鈥淭his is an opportunity to provide access to all school leaders across Georgia,鈥� said Wing.
DeWitt said many districts are aware that principals need coaching but just don鈥檛 have the time.
鈥淧rincipals get cycled out if they don鈥檛 work or make changes fast enough. That鈥檚 why districts are hiring people like us,鈥� he said.
Coaches like DeWitt and Crock usually check in at least once a month with their principals.
Smaller districts may have to combine their principal supervision and coaching roles, said Crock鈥攁 tricky balance. The supervisor can鈥檛 just be focused on day-to-day implementation and not the principal鈥檚 development as a leader.
鈥淒istricts need to be creative about how they build this support for principals. The more we can wrap our arms around principals to support them right now, the better,鈥� said Crock.
